PRICES OF THE PRODUCTS

The prices indicated on the Site are in Euros (€) and not include taxes neither delivery fees. Applicable delivery costs are indicated during the product selection process and are added to the price of the products at the end of the order process. Prices are subject to change at any time, but any such modification will have no impact on finalized orders; the prices indicated on the site are applied when you place an order.

 

AVAILABILITY OF THE PRODUCTS

Please, note that orders will be sent within the limits of available stock. The availability of products is indicative and may not match the actual stock. For any extra info, not doubt in contact us at info@auto-polar.com

 

PAYMENT METHODS

AutoPolar offers 3 methods of payment depending on the product purchased: Credit card, bank transfer and PayPal.

Credit Card
If you choose to pay by credit card, your order will not be considered and will not be processed until payment has been authorized by your bank.
For security reasons, we check all orders paid by credit card, which may cause a slight delay in delivery time when you have chosen this method of payment.

To avoid delays in your delivery, please indicate when ordering:
– An e-mail private or professional.
– A telephone number (home or workplace) where we can get in touch with you anytime.

We apologize for any inconvenience this may cause. These security measures are a testament to our willingness to protect customers against possible bank fraud.

Bank transfer
If you choose this mode of payment upon ordering, you will receive a confirmation number (that begins with CCL). Then you can simply send us a bank transfer by specifying the reference. Your order will be processed upon receipt of payment.

Paypal
PayPal is a fast, easy and safe online payment method where you can send money without sharing your financial information.
PayPal helps protect your credit card information using the best systems on the market for security and fraud prevention. When you use PayPal, your financial information will never be shared with the seller.

 

RIGHT OF WITHDRAWAL

The user has fourteen (14) calendar days to return a product with which you are dissatisfied. In this period, you can return the product (the return delivery costs borne by you, as well as charges for bank charges, if any).

We advise you to protect your (s) item (s) as it will be liable for any damages suffered (n) during transport. Therefore, we suggest you return the goods by registered post or insurance carrier and product value. This insurance will be very useful in case of damage or loss of the goods by the carrier. In any case, any expenses of the return are the responsibility of the consumer.

When the user returns a product, in exercise of his right to withdraw, in their original packaging, in new and complete (with accessories, manuals, cables, etc …) will be accepted. Items that have been sent incomplete, broken, or damaged by the customer will not be accepted.

To benefit from the right of withdrawal must send an email to info@auto-polar.com and we will send you a document that you have to attach it with your submission.

If the product is returned within fourteen (14) calendar days (the postmark will attest) from the delivery to your door, QDS will be refunded by the same method used by you for payment. If technical analysis of the product under the right of withdrawal, will do our best to reimburse the User in the shortest time. This term will depend on the technical tests performed by the ASS (After Sales Service) of his material, a maximum of 30 days.

Products must be returned to the following address:

QDS Development Systems 2010, SL
Purchasing department
C/ Hernán Cortés 47, bajo
33213 Gijón
Spain

 

RETURNS

Before you can process the refund, you must indicate in the forum www.auto-polar.com/forum or via mail at info@auto-polar.com the issue that affects to your device. If the technician instructs you to return the item, products must be returned to the following address:

QDS Development Systems 2010, SL
Purchasing department
C/ Hernan Cortés 47, bajo
33213 Gijón
Spain

We advise you to protect your(s) item(s), as in case of returns in the exercise of his right of withdrawal, or failures or defects not covered by the legal guarantee of conformity, you will be responsible for any damages to suffer (n) during transport.

During the period covered by the extended warranty, the customer must return the unit to the ASS (After-Sales Service).

Only accept products that are in perfect condition, with all accessories, instruction manuals and original packaging. If they miss any of your product will be returned to your home with a note indicating the missing.

Please note that shipping fees are the client’s responsibility, except if the product does not conform to the description of said product (the client is responsible for any damage during the shipping of the returned goods).

For the period covered under warranty, the client must return the product to the Dept. After-Sales Service.
For more information, please contact with us at info@auto-polar.com

 

COOKIES

We would like to remind you that cookies record certain information stored on your hard drive. This information enables us to generate statistics based on data from visitors to our site and suggest products that might interest you according to the items that you selected when you previously visited the site. Before any information is recorded, an alert message will ask you whether you would like to enable cookies, and you may refuse if you wish. Cookies do not contain any confidential information about you.

You can disable cookies in your browser settings. We advise, however, that authorize, to enjoy all the features of the site.